Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide to us, including your name, email address, phone number, mailing address, and information related to your credit goals, consultation request, or service inquiry.

We may also collect service-related information, communication history, appointment details, and documents or information you provide to help us evaluate or support your requested services.

In addition, we may automatically collect limited technical information such as your IP address, browser type, device information, referring pages, and website usage data through cookies and analytics tools.

How We Use Your Information

• Respond to inquiries and consultation requests.
• Provide credit education, consultation, and support services.
• Schedule and manage appointments.
• Send service-related communications, reminders, and updates.
• Improve our website, customer experience, and internal processes.
• Maintain security, prevent fraud, and comply with legal obligations.

Text Messaging

If you provide your mobile phone number and expressly consent to receive SMS communications, we may send you text messages related to your consultation request, appointment reminders, account or service updates, document reminders, customer support, and other communications related to the services you requested.

• Message frequency varies.
• Message and data rates may apply.
• You can opt out at any time by replying STOP.
• For help, reply HELP or contact us at +1 214-714-1281.
• Consent to receive text messages is not a condition of purchase.

How We Share Information

We do not sell your personal information.

We may share information with service providers that help us operate our website, scheduling systems, communications tools, payment processing, customer support, document management, analytics, and related business operations, but only as needed to perform those services on our behalf.

Mobile opt-in data, text messaging consent, and related SMS contact information are not shared with third parties or affiliates for marketing or promotional purposes. Service-provider access is limited to what is necessary to support our business operations and messaging services.

Cookies & Analytics

We may use cookies, pixels, and similar technologies to operate the website, remember preferences, analyze traffic, and improve site performance. You may control cookies through your browser settings or site consent tools where available.

Data Security

Data Retention

We retain personal information for as long as reasonably necessary to provide services, respond to requests, maintain required business records, enforce our agreements, and comply with applicable law.

Your Choices & Rights

• Contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal requirements.
• Opt out of marketing communications at any time.
• SMS recipients may opt out by replying STOP.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of third-party sites.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.